Terms and Conditions

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This is a place to describe your Return and Refund Policy to buyers.

Terms and Conditions

These Terms and Conditions ("Agreement") govern the use of our solar products and services ("Products") provided by [SLG ECOINFRA]. By purchasing or using our Products, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree with these terms, please refrain from using our Products.

1. Purchase and Return Policy 1.1. Orders: All orders for Products can be placed through our website or by contacting our customer service team. By placing an order, you agree to provide accurate and complete information. 1.2. Pricing: The prices for our Products are as stated on the website or in quotation provided by our customer service team. Prices may be subject to change without notice; however, any changes will not affect orders already placed. 1.3. Payment: Full payment is required at the time of purchase unless otherwise agreed upon with the Company. Payment methods accepted will be specified on our website or communicated by our customer service team. 1.4. Shipping: We offer shipping services for delivery of Products. Shipping costs, estimated delivery times, and available shipping options will be displayed during the checkout process. 1.5. Returns: We strive to provide high-quality Products; however, if you are dissatisfied with your purchase, you may return it within [X] days from the date of delivery, subject to the following conditions: a) Products must be returned in their original condition, unused, undamaged, and in their original packaging. b) The return must be accompanied by a valid proof of purchase (e.g., receipt or order confirmation). c) Return shipping costs are the responsibility of the customer unless the return is due to a Company error or a defective Product. d) Refunds will be issued in the original form of payment within [Y] days of the Company receiving the returned Product. e) Certain Products may be non-returnable or subject to specific return conditions due to safety or hygiene reasons, as indicated on our website.
2. Product Warranty 2.1. Limited Warranty: We provide a limited warranty for our Products against defects in materials and workmanship for a period of [Z] years from the date of purchase. This warranty is only valid for the original purchaser and is not transferable. 2.2. Exclusions: This warranty does not cover damages resulting from misuse, neglect, accidents, unauthorized modifications, normal wear and tear, or any other cause not arising from defects in materials or workmanship as determined by the Company. 2.3. Warranty Claims: In case of a warranty claim, please contact our customer service team with your proof of purchase and a detailed description of the issue. The Company will evaluate the claim and, at its sole discretion, repair or replace the defective Product or provide a refund. 2.4. Limitation of Liability: To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising out of or in connection with the use of our Products.
3. Intellectual Property 3.1. Ownership: All intellectual property rights related to our Products, including but not limited to trademarks, copyrights, patents, designs, and trade secrets, belong to the Company. 3.2. Use Restrictions: You are granted a limited, non-exclusive, non-transferable license solely for personal use of our Products. You shall not reproduce, modify, distribute, transmit, display, perform, create derivative works from or exploit any part of our Products without prior written consent from the Company.
4. Governing Law and Dispute Resolution 4.1. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of [Country/State], without regard to its conflict of laws principles. 4.2. Dispute Resolution: Any disputes arising out of or in connection with this Agreement shall be resolved amicably through good faith negotiations. If no resolution can be reached, the parties agree to submit to the exclusive jurisdiction of the courts located in [City, Country] for litigation.
5. Miscellaneous 5.1. Severability: If any provision of this Agreement is deemed invalid or unenforceable, it shall not affect the validity or enforceability of the remaining provisions. 5.2. Entire Agreement: This Agreement constitutes the entire understanding between you and the Company concerning the subject matter herein and supersedes all prior agreements, understandings, and representations. 5.3. Amendments: The Company reserves the right to modify or update this Agreement at any time without prior notice. Any changes will be effective immediately upon posting on our website. 5.4. Waiver: The failure of either party to enforce any provision of this Agreement shall not be deemed a waiver of such provision or any other provision.

Please carefully review these Terms and Conditions before using our Products.